Privacy policy
Last updated: August 13, 2026
This Privacy Policy explains how Matriarch LLC ("Matriarch," "we," "us," or "our") collects, uses, and shares personal information when you visit **matriarch.shop**, purchase from us, or otherwise interact with us.
Information we collect
When you place an order or otherwise interact with our website, we may collect information such as:
- your name;
- shipping and billing address;
- email address;
- phone number;
- order and purchase information;
- account information, if you create an account;
- information you provide when contacting customer service;
- reviews, comments, photographs, or other content you choose to submit; and
- marketing preferences.
Payment information is processed securely by our payment providers. We do not store your full payment card number.
When you browse our website, we and our service providers may automatically collect technical and usage information, including your IP address, browser and device information, pages viewed, referring pages, and interactions with our website. This information may be collected through cookies, pixels, and similar technologies.
How we use your information
We may use personal information to:
- process, fulfill, and deliver orders;
- process payments and refunds;
- provide customer service;
- communicate with you about your orders or account;
- send marketing emails or other marketing communications where permitted;
- operate, maintain, and improve our website;
- understand how customers use our website;
- measure the effectiveness of our advertising and marketing;
- detect fraud, abuse, or security issues;
- comply with legal, tax, accounting, and regulatory requirements; and
- protect our rights and the rights of our customers.
You can unsubscribe from marketing emails at any time using the unsubscribe link in the email.
How we share information
We may share personal information with companies that help us operate our business, including:
- our ecommerce platform;
- payment processors;
- shipping and fulfillment providers;
- customer service providers;
- email and marketing providers;
- review platforms;
- website hosting and technology providers;
- analytics providers; and
- professional advisers where necessary.
These companies receive information only as reasonably necessary to provide services to us or as otherwise permitted by law.
We may also disclose information when required by law, to protect our legal rights, to investigate fraud or security issues, or in connection with a merger, acquisition, financing, sale, or other business transaction involving Matriarch.
Analytics and advertising
We use analytics and advertising services, including services provided by companies such as Google and Meta.
These services may use cookies, pixels, device identifiers, and similar technologies to understand activity on our website, measure advertising performance, and, where permitted, show advertising that may be more relevant to you.
Under some US state privacy laws, certain disclosures of personal information for targeted advertising may be considered a "sale," "sharing," or "targeted advertising" even where no money is exchanged.
Where required by applicable law, you may opt out of these uses through the privacy controls available on our website or by contacting us at cs@matriarch.shop.
We do not sell personal information in exchange for money.
Cookies and similar technologies
We use cookies and similar technologies to:
- operate essential website functions;
- remember preferences;
- understand website usage;
- measure website performance; and
- support advertising and marketing.
You can control cookies through your browser settings and, where available, through the privacy or cookie controls on our website.
Blocking certain cookies may affect how some parts of the website function.
Browser privacy signals
Some browsers and devices allow you to send privacy preference signals.
Traditional "Do Not Track" signals are not interpreted consistently across the internet, and our website may not respond to them.
Where required by applicable law and supported by our website technology, we honor recognized opt-out preference signals relating to the sale or sharing of personal information or targeted advertising.
Your privacy choices and rights
Depending on where you live, you may have rights concerning your personal information, including the right to:
- request access to personal information we hold about you;
- request a copy of your information;
- request correction of inaccurate information;
- request deletion of your information;
- opt out of certain uses of personal information for targeted advertising;
- opt out of certain sales or sharing of personal information; and
- appeal certain decisions concerning a privacy request where applicable.
These rights vary depending on your state of residence and may be subject to exceptions under applicable law.
You may exercise a privacy right using any privacy controls provided on our website or by emailing cs@matriarch.shop.
We may need to verify your identity before completing certain requests.
We will not discriminate against you for exercising a privacy right provided by applicable law.
Marketing communications
If you sign up for our email or other marketing communications, we may use the contact information you provide to send news, product information, offers, and other marketing from Matriarch.
You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in the message.
Transactional communications concerning your orders, account, or customer service requests are not marketing communications and may still be sent when necessary.
Data retention
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, providing customer service, maintaining business and tax records, complying with legal obligations, preventing fraud, and resolving disputes.
When information is no longer reasonably needed, we may delete or anonymize it.
Children's privacy
Matriarch.shop and our products are intended for adults and are not directed to children.
We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take reasonable steps to delete it.
Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information.
However, no system for transmitting or storing information can be guaranteed to be completely secure.
Third-party websites
Our website may contain links to websites or services operated by other companies.
We are not responsible for the privacy practices of third-party websites, and their handling of personal information is governed by their own privacy policies.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time.
When we do, we will post the updated version on this page and revise the "Last updated" date above.
Contact us
If you have questions about this Privacy Policy or would like to exercise a privacy right, contact us at:
Matriarch LLC
30 N. Gould St, Ste 24812
Sheridan, WY 82801
United States
Email: cs@matriarch.shop