Terms of service
Last updated: August 13, 2026
Welcome to matriarch.shop, operated by Matriarch LLC ("Matriarch," "we," "us," or "our").
These Terms of Service ("Terms") apply when you use this website or purchase products from us. By using the site or placing an order, you agree to these Terms.
Our Privacy Policy, Shipping Policy, and Refund Policy also apply.
Who can purchase
You must be at least 18 years old, or the age of majority in your jurisdiction if higher, to purchase from Matriarch. Our products are intended for adults.
Our products
Matriarch sells skincare products and dietary supplements.
Product descriptions, ingredients, directions, warnings, and other product-specific information are provided on the applicable product pages and product packaging.
Information provided on this website is for general informational purposes and is not a substitute for advice from a qualified healthcare professional.
Please read and follow all directions and warnings before using a product.
Orders and payment
All orders are subject to acceptance and availability.
We reserve the right to refuse or cancel an order, limit quantities, or restrict sales where reasonably necessary, including in cases of suspected fraud, unauthorized resale, pricing errors, or product availability.
If we cancel an order after payment has been processed, we will refund the applicable amount.
Prices are shown in US dollars unless otherwise stated and may change without notice. Changes in price will not affect orders that have already been accepted.
We make reasonable efforts to ensure that product descriptions, images, prices, and other information on the site are accurate. If an error occurs, we may correct it and, where necessary, cancel an affected order and issue a refund.
Shipping
We currently ship within the United States only.
Available shipping methods, costs, and estimated delivery times are shown on our Shipping Policy or at checkout.
Delivery dates are estimates unless expressly stated otherwise. If we are unable to ship an order within the applicable estimated or legally required timeframe, we will provide any options required by applicable law.
Returns and refunds
Returns, refunds, exchanges, and any satisfaction guarantee offered by Matriarch are governed by our Refund Policy.
Nothing in these Terms limits rights that cannot legally be waived or restricted.
Website use
You agree to use this website only for lawful purposes.
You may not:
- interfere with the operation or security of the site;
- attempt to gain unauthorized access to accounts, systems, or data;
- introduce viruses, malicious code, or other harmful material;
- use automated tools to scrape or extract substantial portions of the site without our permission;
- use the site for fraudulent or unlawful purposes; or
- infringe the rights of Matriarch or any third party.
We may suspend or terminate access to the site if we reasonably believe these Terms have been violated.
Reviews and other content
If you submit a review, comment, photograph, testimonial, or other content to Matriarch, you confirm that you have the right to submit it and that it does not violate another person's rights.
You retain ownership of your content but grant Matriarch a non-exclusive, worldwide, royalty-free license to use, reproduce, edit, publish, display, and distribute it in connection with our business and marketing.
We may decline to publish or remove submitted content at our discretion.
Reviews and testimonials reflect the individual experiences and opinions of the people submitting them. Individual experiences may vary.
Intellectual property
Unless otherwise stated, all content on this site, including text, graphics, logos, photographs, illustrations, designs, and other materials, is owned by or licensed to Matriarch and protected by applicable intellectual property laws.
You may view and print content for your personal, non-commercial use.
You may not reproduce, republish, sell, redistribute, modify, or commercially exploit our content without our prior written permission.
Disclaimer of warranties
Except for any warranty or guarantee expressly provided by Matriarch, and to the fullest extent permitted by applicable law, this website and our products are provided "as is" and "as available."
To the fullest extent permitted by applicable law, we disclaim implied warranties, including warranties of merchantability, fitness for a particular purpose, and non-infringement.
We do not guarantee that the website will always be available, uninterrupted, secure, or error-free.
Nothing in these Terms excludes any warranty or right that cannot legally be excluded.
Limitation of liability
To the fullest extent permitted by applicable law, Matriarch LLC and its owners, officers, employees, contractors, and agents will not be liable for indirect, incidental, special, punitive, or consequential damages arising from your use of this website or your purchase or use of our products.
Except for liability that cannot legally be excluded or limited, our total liability for a claim relating to a particular purchase will not exceed the amount you paid for the product or order giving rise to the claim.
Nothing in these Terms excludes or limits liability where doing so would be prohibited by applicable law.
Indemnification
To the extent permitted by law, you agree to indemnify and hold Matriarch LLC and its owners, officers, employees, contractors, and agents harmless from third-party claims, losses, liabilities, and reasonable legal expenses arising from your unlawful misuse of the website, violation of these Terms, or infringement of another person's rights.
Dispute resolution
Before beginning formal legal proceedings, you and Matriarch agree to make a reasonable good-faith effort to resolve any dispute informally.
If a dispute arising from these Terms, the website, an order, or a product cannot be resolved informally, it will, to the fullest extent permitted by law, be resolved through binding individual arbitration rather than in court.
Arbitration will be administered by the American Arbitration Association under its applicable consumer arbitration rules. The Federal Arbitration Act will govern this arbitration provision.
Either party may instead bring an eligible individual claim in small claims court.
Disputes must be brought on an individual basis only and not as part of a class, collective, consolidated, or representative action, to the fullest extent permitted by law.
If any portion of this arbitration provision cannot legally be enforced for a particular claim, the remainder will continue to apply to the extent permitted by law.
Governing law
Except where applicable law requires otherwise, these Terms are governed by the laws of the State of Wyoming, without regard to conflict-of-law principles.
Privacy
Our collection and use of personal information is described in our Privacy Policy.
Changes to these Terms
We may update these Terms from time to time.
The current version will always be posted on this page together with the date it was last updated.
Changes apply to use of the website after they are posted. The Terms in effect when you place an order will generally apply to that purchase unless applicable law requires otherwise.
Severability
If any provision of these Terms is found invalid or unenforceable, the remaining provisions will remain in effect.
Entire agreement
These Terms, together with the policies expressly referenced in them and any terms applying to a specific purchase or promotion, constitute the agreement between you and Matriarch regarding your use of the site and purchases from us.
Contact us
Matriarch LLC
30 N. Gould St, Ste 24812
Sheridan, WY 82801
United States
Email: cs@matriarch.shop